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Friday, 30 January 2015

LETTER TO OUR SPOS REGARDING TARGET FIXED TO FINACLE OFFICES



To
     The Supdt. of Post.,
     Dharmapuri division ,
     Dharmapuri -636701.

Sir,

    Sub: Target fixed to finacle offices-Reg:-

             In our division  9 sub offices and 1 Ho are  migrated to finacle. This  software module is new to our staff.Due to sify and finacle server problem it is very difficult to complete the day to day work. While opening of  new accounts  In finacle  each  and every account one CIF ID will be  created and verified  by the supervisor and then new account can be opened .At present  it took 15 to 20 minutes to open a single account. In present situation our CBS offices staff leave offices  around 8 to 9.They start to give EOD after 7 pm only. But there is standing instruction to give the EOD at 4.00pm by CPC.

            The SPMs of CBS migrated offices have fed the transaction at H.O as the finacle software is not opening due to network problem .In this juncture it is very difficult to open the new account besides regular transactions.

           It is learnt that  in other divisions in our region there is no target fixed to finacle offices  .Hence it is requested  our SPOs to free the CBS offices from the Savings bank  target.


   Thanking You.

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