There is no
need to elaborate the miseries and sufferings we are facing at base
level after the implementation of Finacle, (CBS & CIS) and the
mental torture.
The CHQ is
aware of the issues and properly placed before the Department vide its
letter dated 22.01.2016, 11.02.2016 & 25.04.2016. Further it was
brought to the personal notice of the Hon’ble Minister of communication.
However, the progress in resolving the Finacle issues is in slow nail
causing resentment and unrest amidst officials.
The
assurance of the Department on 28.03.2016 in providing two more server
by Infosys to solve the Finacle problem has not been carried out yet.
The increase in the bandwith as per the requirement of the office has
not been carried out in any circle.
Adding fuel
to fire, the department’s recent decision in implementing the Business
hours of Post office to the extent of 5 hours for monetary transactions
has not been exercised. Some circles like Tamilnadu, Haryana etc. have
sought clarifications to prevent the implementation of the decision
without minding the existing sufferings of officials due to faulty
functioning of Finacle & others and the officials are forced to
remain in office in late hours. There is every risk for the women
employees to leave office late every day.
For the
last ten days, there is poor access and even no access in Finacle
continuously throughout the nation affecting the public and staff very
badly. This is nothing but due to the incapacity of the servers provided
by Infosys. The department is not in a position either to correct
things or apply the penal provisions against the vender. The existing
position in Finacle is nothing but the last straw on camel’s back.
The recent
conversations unofficially held between the Infosys and some staff
exhibited in the website will reveal the fact. We must know who is
committing mistake after mistake. Whether the officers dealing the
Finacle are aware of all the software and hardware oriented issues. Are
they simply hearing and acting as per the dictums of the vendors? Howe
many times we are going to alter our rulings to suit the requirement of
vendors? Will there be any time to the officials to go through the
routine daily circulars on CBS functioning in the pressure of work?
We lost our
patience. Even though, we suffer voluntarily a lot as we feel it is the
transition period, in the implementation of Finacle, it is felt now
that without settlement of the Problems, the Department is inclined to
proclaim that it has implemented the Finacle more in numbers than the
leading banks and also without any Quality and good service to the
customer.
Under these
circumstances, the CHQ has elaborately written a letter to the
Department on 26.05.2016, detailing all the problems being existed in
Finacle and McCamish and sought remedies within a fort night. In the
event of non-settlement, the CHQ has decided to launch the following
programme of action culminating to strike action.
10th June - Demands Day - Demonstration at divisional/branch levels
17th June - Dharna in front of Circle office.
30th June
- Demonstration in front of Dak Bhawan & issue of strike
notice. (The date will be decided with consultation of NFPE & JCA
constituents)
The major demands put forth in the programme of action.
1. Provide additional servers and solve the Finacle problem
2. Increase the bandwidth as per the requirement.
3. Implement the decision of Directorate on Business hours.
4. Drop all Memos & Charge sheets issued due to Finacle minor mistake.
5. Implementation of action on all the points put forth in the CHQ letter dated 26.05.2016.
This
programme is nothing but to save the Postal Service from the existing
chaos and confusions. Even though we desire peace, we have been pushed
in to the wall. We could not tolerate furthermore.
All
Divisional/Branch and circle secretaries are requested to organize the
programme very effectively and intimate compliance. The CHQ will leave
no stone unturned in the event of no settlement is seen in this serious
issue.
With fraternal greetings,
Comradely yours,
(R. N. Parashar)
General Secretary, P3
& Secretary General, NFPE
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